Introduction to Campo Brokers

Campo Brokers is a technology platform for vehicle importers and buyers at U.S. auctions (Copart and IAAI). It brings together, in one place, the tools to search for vehicles, coordinate payments, request towing, manage documents, prepare the export, and track the whole process from a dashboard in Spanish.

The model: direct access, not brokering on your behalf

Unlike a traditional broker who bids for you, Campo Brokers gives you access and tools to operate on your own, with full autonomy:

• You choose the vehicle, review the information available, and set your budget.
• You decide how much to bid, and you take on the responsibility for that bid.
• Campo Brokers provides access to auction accounts, the systems, support, and operational coordination (payments, towing, warehouses, documents).

Who is it for?

• Importers and dealers in Latin America and the Caribbean who want to buy at Copart/IAAI without holding their own dealer license.
• Individual buyers looking for a vehicle at a U.S. auction with guidance and support in Spanish.
• People who need calculation tools (auction fees, taxes, towing) and vehicle history reports before buying.

What can you do on the platform?

• Create your account and verify your identity to activate a plan (see Registration and Membership and Plans).
• Search for vehicles at Copart and IAAI and view the details of each lot (see Search and Purchase).
• Use CampoBrokerBot, the Chrome extension that goes with you as you browse the auctions (see CampoBrokerBot).
• Calculate costs before buying with the free calculators (see Calculators).
• Buy vehicle history reports (see Vehicle History Reports).
• Pay, reconcile (Pre-Alert), request towing, and send the vehicle to an export workshop/warehouse (see Payment and Reconciliation, Towing, and Workshop and Export).

Countries and coverage

Campo Brokers can serve users from a range of countries, including Mexico, Guatemala, Honduras, the Dominican Republic, El Salvador, Puerto Rico, and the United States. The network of authorized warehouses runs routes focused on Latin America, the Caribbean, and Europe.

Trademark notice

Campo Brokers is an independent platform and is not affiliated with, associated with, sponsored by, or endorsed by Copart, Inc., Insurance Auto Auctions, Inc. (IAA/IAAI), or their affiliates or related companies. References to Copart or IAAI are solely to identify third-party auction platforms where the user may operate, subject to each auction's rules.

Quick Start: How It Works

Campo Brokers can be understood in three stages and one complete journey that runs from creating your account to exporting the vehicle. This section gives you the bird's-eye view; each step has its own section with full detail.

The 3 stages

1. Subscription + account (US$5/year membership). You create your account and, when you activate a plan, you pay the US$5 annual membership. See Registration.
2. Plan activation (Verified Access). Choose Importer (refundable US$400 deposit, US$10,000 bid cap) or Dealer (US$800 deposit, US$20,000 cap), upload your documents, and once approved, you receive an assigned auction account. See Membership and Plans.
3. Auction operation. You search, bid, and, if you win, follow the payment and logistics flow through to export.

The complete journey (from registration to export)

What you can do without activating a plan

Even without an active plan, you can use the free and low-cost tools:

• The calculators for auction fees, DR taxes, and towing (free).
• Buying vehicle history reports.
• Installing CampoBrokerBot (with a Premium option).

To bid, buy, and request towing, you need to activate an Importer or Dealer plan (with Verified Access).

Registration and Sign-In

Creating your Campo Brokers account takes less than a minute. Registration is free; the US$5 annual membership is only charged when you decide to activate an Importer or Dealer plan (see Membership and Plans).

Create your account

1. Go to the sign-up/sign-in page: campobroker.com/iniciar-sesion-registrarse.
2. Enter your email address and click Continue. The system checks whether the email already exists:
3. If it's new, the registration form appears.
4. If it already exists, the sign-in form appears.
5. In the registration form, fill in: first name, last name, country, and a password.
6. Check the Terms and Conditions box and complete the reCAPTCHA (anti-bot verification).
7. Click Create my account. Your account is created, your NIP (personal ID number, format CAM…) is generated, and you receive a welcome email.
8. You're logged in automatically and land on your dashboard (or the welcome screen).

Sign in

1. Go to campobroker.com/iniciar-sesion-registrarse (or the sign-in page).
2. Enter your email and your password.
3. Click Sign in. For security, after several failed attempts access is temporarily limited.

Reset your password

If you forgot it, the process uses a one-time code sent by email:

1. Go to campobroker.com/recuperar-contrasena.
2. Enter your email and click Send code. You'll receive a 6-digit code valid for 30 minutes.
3. Enter the code and click Verify code.
4. Set your new password (minimum 8 characters) and confirm it.
5. Sign in again with your new password.

Complete your profile

The first time you enter the dashboard, if any required fields are missing (first name, last name, or country), the system will ask you to complete them before continuing. You can also edit this information later in Settings inside the dashboard (see My Dashboard).

What is the NIP?

The NIP is your personal identifier within Campo Brokers (format CAM……). You'll see it on your dashboard, and it's a good idea to have it handy when you contact support, since it speeds up service.

Security of your data

• Your documents are stored privately and are not publicly accessible.
• Access is protected with reCAPTCHA, attempt limits, and other anti-abuse measures.
• Payments are processed through PayPal; Campo Brokers does not store your card details.

Membership and Plans (Verified Access)

To bid and buy at Copart/IAAI, and to request towing, you need to activate a plan. There are two plans — Importer and Dealer — and both require the US$5 annual membership plus a refundable security deposit.

Plan comparison

What is the US$5 membership?

It's the annual fee that keeps your account active for the Importer or Dealer flows. It should not be confused with old registration fees, which no longer exist.

Activating Verified Access (step by step)

Activation is done from your dashboard, in the Verified Access section:

1. Choose your plan: Importer (US$400, US$10,000 cap) or Dealer (US$800, US$20,000 cap).
2. Upload your documents: proof of identity and proof of address (legible images, usually JPG/PNG).
3. Confirm your phone number and country.
4. Pay the membership and deposit via PayPal.
5. Your application goes under review. Once the team approves it, the status changes to active and your Verified Access badge appears.

Possible statuses

• Pending review: documents received, being validated.
• Action required: something is missing (for example, an illegible or expired document). You'll see the reason and be able to resubmit your documents.
• Active: your auction account is enabled.

Upgrading from Importer to Dealer

If you already have Importer and want a higher limit, you can upgrade to Dealer by paying the difference in the deposit (an additional US$400) from the Verified Access section.

Deposit refund

The deposit (US$400 or US$800) can be refunded when you close your account, as long as there are no outstanding debts: unpaid vehicles, fines, penalties, auction charges, pending services, or open cases.

• The refund goes to the same payment method you used.
• It usually takes 4 to 10 days to process.
• To request it, open a ticket in the help center (category "Depósitos y Acceso Verificado"; the form is in Spanish).

My Dashboard

The dashboard (My Dashboard) is your private panel once you're signed in. The side menu gives you access to every section. Here's the full walkthrough of each one.

Home / My Profile

A welcome screen with a summary of your activity:

• Your NIP at the top, next to the greeting.
• KPI cards: total spent on vehicles (USD), vehicles purchased, vehicles repaired, and vehicles shipped.
• Recent tables: latest vehicles, latest transactions, and your vehicle report history (with pagination).

Auction Accounts

A mini-CRM for your assigned auction account (Copart/IAAI): account status, deposit, search history, and bid management. This is where the work connects with CampoBrokerBot (see CampoBrokerBot).

Vehicle History Reports

Buy and view history reports. Shows your available reports (also visible as a badge in the menu). The Comprar Reportes (Buy Reports) button opens the tool in a window: enter the VIN, choose the report and pay (or use a report from your package) without leaving the dashboard. Below are the packages and, at the end, your history, 5 per page, with VIN, date, and a link to the report; it also includes reports you paid for without using a credit. Details and pricing in Vehicle History Reports.

Request Towing Pickup

A form to request vehicle pickup via Central Dispatch: auction location, lot number, VIN, and destination (an authorized or partner warehouse). Payment is made via PayPal. Submitting the request requires an active plan and Verified Access. Details in Towing.

Export

Manage the workshop/warehouse and export prep: vehicle status, repair estimates, document uploads, and an export checklist. This links to the payment reconciliation (Pre-Alert). Details in Workshop and Export.

Wallet

Manage your annual membership (US$5/year) and your subscriptions. You can check renewal status and turn off auto-renewal whenever you want, or turn it back on.

Notifications

A message center with a bell icon in the header (with an unread counter). You'll receive alerts for order status, payment confirmations, document requests, towing updates, and workshop status changes. You can mark items as read (individually or all at once) and view the full list.

Verified Access

This is where you activate or upgrade your plan (Importer/Dealer), upload documents, and check your status (pending, action required, or active). Details in Membership and Plans.

CampoBrokerBot

Promotion and management of the Chrome extension and its Premium subscription (US$15/30 days). Shows the days remaining and the benefits. Details in CampoBrokerBot.

Help center

Your Tickets with the team (Centro de ayuda in the menu): open them, follow our replies and mark them as solved. When the support phone line is active, you'll also find the number, the hours and the steps to call us here, with your NIP in view. More in Customer Support.

Account settings

Update your email and your phone number. Changes are saved securely.

Change password

Change your password by entering your current one, your new one, and a confirmation.

Vehicle Search and Purchase

Campo Brokers includes a vehicle search tool for Copart and IAAI and a lot page with built-in calculators so you can estimate the real cost before bidding.

Search for vehicles

Go to the search tool at campobroker.com/buscar. You can filter by:

• Make and model (up to 3 models).
• Year range (from / to).
• Damage type.
• State / location (U.S.).
• Auction source: Copart or IAAI.
• VIN prefix.

Sort results by recommended, auction date, pre-bid price, "Buy It Now" price, year, or odometer, and switch the sort direction. Results show 24 vehicles per page, with dynamic navigation (no page reloads). Each card shows the photo, title, VIN, location, odometer, damage, title type, lot number, seller, sale date/status, and price (final bid or "Buy It Now").

View a lot's details

Click View lot on a card to open the vehicle's page (/lot/{lot-number}), which includes:

• Photo gallery with an expandable viewer (lightbox).
• Vehicle data: title, VIN (with a copy button), source (link to Copart/IAAI), location, odometer, and sale date/status.
• Sale history for the VIN (previous appearances with dates, prices, and odometer).
• Similar vehicles.
• Reserve price badge (when available, usually with CampoBrokerBot Premium).

Calculators inside the lot page

The lot page includes three calculators (estimates in USD):

1. Auction: enter the bid amount, choose the title type (Salvage/Clean), and turn on preferential rates to see the fee breakdown and the total.
2. DR Customs: select make/model/country/year/specs to see the customs (DGA) and registration (DGII) totals for the Dominican Republic.
3. Towing: enter the origin, destination, and the vehicle's condition to estimate the transport cost.

More detail on each one in Calculators.

Bidding or "Buy It Now"

• To bid, use your assigned auction account (the Auction Accounts section of the dashboard) and/or use CampoBrokerBot while browsing Copart/IAAI.
• If the lot has a "Buy It Now" price, the button takes you to your dashboard to continue the process.

What happens after you win

If you win a vehicle, follow the Payment and Reconciliation (Pre-Alert) flow: complete the Pre-Alert, pay the purchase fee of US$289 per vehicle (first 10 vehicles; US$300 from the 11th onward), review the auction invoice, and pay on time. Copart/IAAI deadlines are strict; delays can lead to storage fees, penalties, or account suspension.

CampoBrokerBot (Chrome Extension)

CampoBrokerBot is Campo Brokers' Chrome extension that goes with you while you use Copart or IAAI. It connects your auction session to your dashboard and surfaces useful information right on the lot pages.

Installation

1. Download the extension from the Chrome Web Store: CampoBrokerBot on the Chrome Web Store.
2. Click Add to Chrome.
3. Open the extension and sign in with the same account you use on Campo Brokers.
4. Open Copart or IAAI: the extension will start displaying information on the lots.

What it does (free version)

• Connects your Copart/IAAI session to Campo Brokers.
• Syncs operational data (watchlist, lots, vehicles won) with your dashboard.
• Streamlines your workflow while you browse the auctions.

CampoBrokerBot Premium (US$15 / 30 days)

The Premium subscription unlocks, for 30 days:

• The seller's reserve price shown right on the lot (Copart/IAAI).
• A real-time fee and cost calculator overlaid on the page.
• Seller identification and price comparison.

Activate it from the CampoBrokerBot section of your dashboard (paid via PayPal). You'll see the days remaining and can renew before it expires to avoid any gap in coverage.

Vehicle History Reports

Before buying, it's worth checking the vehicle's history. Campo Brokers lets you generate vehicle history reports by VIN, delivered as a PDF and by email. When available for the VIN, the report includes the original Window Sticker at no extra cost.

How to get a report

1. If you have an account, open your dashboard, Vehicle History Reports section, and click Comprar Reportes (Buy Reports): the tool opens right there, in a window. Without an account, use the public report tool.
2. Enter the VIN (17 characters) and validate it.
3. Choose the type of history report available.
4. Pay for the report or use an available report from your package. In the dashboard, when you pay, that same window turns into the payment window.
5. You'll get the PDF on screen and by email.

Pricing

How packages work

• When you buy a package, the reports are loaded onto your account.
• Every time you generate a report, it uses up 1 available report (FIFO order: oldest first).
• Reports in your package never expire; use them at your own pace.
• Your balance is shown on the dashboard (and as a badge in the menu).

Window Sticker: why it matters

The Window Sticker is the factory label showing the vehicle's equipment, assembly location, and build date. It's key for classifying tariffs and, in some cases, for claiming preferential tariff treatment (for example, North American origin). It's included free with the report whenever it's available for the VIN.

What the report is useful for

• Spotting odometer rollbacks, accidents, and damage reports.
• Knowing the title type and brands (salvage, rebuilt, flood, etc.).
• Viewing owner history, registrations, and key dates.

Calculators (Free Tools)

Campo Brokers offers three free calculators to estimate costs before you buy. These are guidance tools (high accuracy, not contractual).

1. Auction fee calculator

Estimates Copart/IAAI fees before you bid.

• Page: campobroker.com/calculadora-subastas
• How to use it: enter the bid amount, choose the title type (Salvage/Clean) and, if it applies, turn on preferential rates; click calculate.
• Result: a breakdown of the buyer's fees (buyer fee, gate/doc/livebid, etc.) and the estimated total before taxes and logistics.

2. Tax calculator (Dominican Republic)

Estimates the taxes to register an imported vehicle in the DR, based on official tables.

• Page: campobroker.com/calculadora-impuestos-vehiculos
• How to use it: select Make → Model → Country → Year → Spec; the system looks up the official values (FOB/CIF) and calculates.
• Result: total DGA (customs) and total DGII (registration) with a breakdown (ITBIS, excise tax, customs service fee, CO₂, first-time registration, tax sticker) and conversion to DOP.

CO₂ rules

The CO₂ tax varies based on the vehicle's emissions:

3. Towing calculator

Estimates the cost of ground transport from the auction yard to the destination.

• Page: campobroker.com/solicitar-grua-central-dispatch
• How to use it: enter the origin and destination addresses (U.S.) and the vehicle's condition (operable / non-operable); click calculate.
• Result: distance and estimated cost. Reference: approx. US$0.65/mile, with a US$200 minimum and +US$50 if the vehicle is non-operable.

Payment and Reconciliation (Pre-Alert)

Once you win a vehicle, the payment flow begins. This is the most sensitive part: Copart/IAAI deadlines are strict, and delays create costs. Always follow the flow set out inside Campo Brokers.

What is the Pre-Alert

The Pre-Alert is the reconciliation process that confirms your purchase and sets up the vehicle payment. It costs US$85 if you pay for your vehicle directly from a U.S. bank account, or US$130 + 0.20% of your total auction invoice if you pay from a bank outside the United States. The PayPal fee is covered by Campo Brokers.

Costs when you win a vehicle

Steps after winning

1. Complete the Pre-Alert in your dashboard.
2. Pay the purchase fee (US$289 for your first 10 vehicles; US$300 from the 11th onward) and the Pre-Alert.
3. Review the invoice for the vehicle (price + auction fees).
4. Pay the balance on time through the flow indicated in Campo Brokers, and upload any receipts requested.

Payment methods

• Bank transfer: no surcharge (can take 3 to 7 days).
• PayPal / Card: Campo Brokers covers the Pre-Alert processing fee. Check the displayed charges before confirming other payments.

Reconciliation with the auction, once you've paid, usually shows up within 1 to 2 business days, depending on the bank, method, and processing schedule. Keep your receipts and monitor your dashboard.

If your invoice shows a pending balance even though you already paid

This can be due to bank fees, gateway differences, storage, fines, partial payments, or reconciliation timing. If you don't recognize the balance, open a case from your dashboard and attach receipts and references. See Support.

If you win and don't pay

Winning and not paying can lead to fines, relisting, storage charges, loss of access, use of your deposit to cover obligations, and account closure. If you have a genuine payment problem, contact support immediately: the sooner it's handled, the more options there are to limit the damage.

Towing (Vehicle Pickup)

Once the vehicle is paid for and released, it needs to be picked up from the auction yard. Campo Brokers posts and manages the transport request on Central Dispatch (or whichever operational channel is available) so carriers can quote the pickup.

Requirement: an active plan and Verified Access

To request towing you need an active plan (Importer or Dealer) and approved Verified Access. We take security very seriously: this is how we protect your vehicle, the carriers, and the warehouses. Without a plan you can open the wizard, fill it in, and see the estimate, but you can't submit or pay for the request. See Membership and Plans.

Cost

How to request towing

1. In your dashboard, go to Request Towing Pickup.
2. Fill in: the auction location, lot number, VIN, and destination (an authorized or partner warehouse).
3. Confirm the vehicle's payment/release status and provide the PIN/Gate Pass if the auction requires one.
4. Pay the management fee (US$50) via PayPal.
5. The request is posted for carriers to quote; track it from your dashboard.

What you need to have ready

• Correct vehicle details and origin/destination locations.
• A contact at both origin and destination.
• Pickup PIN / Gate Pass, if applicable (a code or authorization some auctions require to release the unit).

Responsibilities

• Transport is carried out by an external carrier. Any claim for damage, delay, or delivery condition is handled with the carrier and its insurance. Campo Brokers helps coordinate, but does not control the physical execution of the transport.
• Storage charges or yard penalties are the user's responsibility.

Cancellations

It depends on timing: if no carrier has been confirmed yet, there's usually more flexibility; if a carrier is already confirmed or en route, charges or the provider's rules may apply. Request changes or cancellations through support as soon as possible.

Workshop and Export (Authorized Warehouses)

After the vehicle is picked up from the auction, you can send it to an authorized warehouse/workshop inside the U.S. to be documented, prepped, and exported. Campo Brokers coordinates with a network of authorized warehouses and centralizes payments when the flow requires it.

What the warehouse does

• Receives the unit and documents its condition.
• Coordinates the export requirements and paperwork.
• Moves the vehicle into the shipping flow (tow to the dock, ocean booking).
• If the title needs to move from salvage to rebuilt, it quotes the title rebuild, inspection, and minimum required parts separately.

Export costs

• Ocean freight (Caribbean reference): a standard vehicle typically moves for between US$700 and US$900, depending on port, shipping line, size, season, and availability. That range is a reference for the Caribbean only; other destinations are quoted by route.

How payments to the warehouse work

Payments go through Campo Brokers when the flow requires holding funds in escrow, documenting progress, or releasing payments against completed work. The warehouse reports the costs (export, documents, rebuild, parts), you review them and discuss from the dashboard, and pay through the indicated flow.

Communication with the warehouse

When the flow allows it, you can message the warehouse handling your vehicle right from your dashboard to sort out questions about parts, costs, timelines, documents, photos, and process status — without taking the conversation outside the system.

Destinations

The network of authorized warehouses focuses on routes to Latin America, the Caribbean, and Europe. If your destination is outside that scope, check before shipping the vehicle.

Responsibility at the destination

Accepted titles

Generally, clean, rebuilt, or rebuildable salvage titles are evaluated. Titles such as Non-Repairable, Junk, Certificate of Destruction, Parts Only, Flood/Fire, or other branded titles may not be accepted. Confirm before bidding or shipping the vehicle. See Glossary.

Pricing

All prices are in USD. The platform's calculators are free.

Vehicle History Reports

A digital report of a vehicle's history by VIN number, delivered as a PDF immediately after payment.

Packages are a way to prepay for a number of reports at a volume discount. They can only be redeemed for vehicle history reports within the platform; they are not transferable or convertible to cash.

CampoBrokerBot Premium

One-time payment, does not renew automatically. The browser extension itself is free. With Premium active you get:

• The seller's reserve price, normally hidden, revealed on auction listings (when the source makes it available).
• Real-time import cost and tax calculator.
• Seller identification and price comparison.

Calculators

Other import services

Membership and plans

When you win a vehicle

Logistics and export

Frequently Asked Questions

A selection of the most common questions. Find the full list at campobroker.com/faqs.

Platform and registration

Does Campo Brokers buy or bid for me? No. Campo Brokers doesn't decide which vehicle to buy or how much to offer. You choose the lot, set your budget, and take on the responsibility for the bid. Our role is to provide tools, access, payments, documentation, towing, warehouses, and support.

What plans are available to operate as an importer? Importer (refundable US$400 deposit, US$10,000 bid cap) and Dealer (US$800 deposit, US$20,000 cap). Both require the US$5 annual membership and an assigned auction account once approved.

Does the old registration fee still exist? No. That old charge no longer exists. The current model is a US$5 annual membership when you activate Importer or Dealer, plus the refundable security deposit.

When is the US$400 or US$800 deposit refunded? When you close your account, as long as there are no outstanding debts (unpaid vehicles, fines, penalties, auction charges, or open cases). It's refunded to the same payment method and can take 4 to 10 days.

Auctions

Do I need a dealer license to bid at Copart or IAAI? You don't need your own license when operating through the flows Campo Brokers provides, as long as you follow Copart, IAAI, and Campo Brokers policies.

Is Campo Brokers affiliated with Copart or IAAI? No. It's an independent platform, not affiliated with or sponsored by Copart or IAAI. The brand names are mentioned only to identify the third-party auctions.

What happens after I win a vehicle? You complete the Pre-Alert, pay the purchase fee of US$289 per vehicle (first 10; US$300 from the 11th onward), review the vehicle's invoice, and pay on time. Copart/IAAI deadlines are strict; delays result in storage fees or penalties.

Can I pay for the vehicle directly to Copart or IAAI? It's not recommended: they may reject payments from third parties. Pay through the flow indicated in Campo Brokers to avoid rejections, delays, and penalties.

Which titles should I avoid before bidding? Be careful with Bill of Sale Only, Non-Repairable, Certificate of Destruction, Parts Only, Junk, Flood, or Fire, or any brand your country doesn't accept. Check with your customs broker.

CampoBrokerBot

What is CampoBrokerBot? Campo Brokers' Chrome extension for working alongside the dashboard while you use Copart or IAAI: it connects your session and syncs operational data.

What does Premium (US$15/30 days) include? Visibility of the reserve price, a real-time cost calculator, seller identification, and price comparison. It does not bid automatically for you.

Towing

Is the towing cost included in the US$50? No. The US$50 covers the request management/posting. Ground transport is paid separately to the carrier, based on distance, condition, and route.

What is the Pickup PIN or Gate Pass? A code or authorization some auctions require to release the vehicle. Without it, the unit can't be picked up even if towing is scheduled.

Warehouses and export

What costs apply to clean, salvage, or rebuilt vehicles? Clean or accepted salvage: US$150 management + US$80 customs + US$120 tow to the dock. If the destination requires rebuilt: the US$150 management fee is dropped and a US$450 title rebuild is added, plus parts and labor. In all cases, US$75 for Supplier Insurance per vehicle.

Which countries do the authorized warehouses export to? The network focuses on Latin America, the Caribbean, and Europe. Other destinations are confirmed case by case.

Who is responsible for taxes and customs at the destination? The user, working with their customs broker. Campo Brokers and the warehouse prepare documentation within the scope of the service, but do not substitute for the customs authority.

Customer Support

Have questions or a case to resolve? The Campo Brokers team is here to help you in Spanish.

Channels

• Help center: open a ticket (Registration and NIP, Plans and payments, Auction accounts, Warehouse, Vehicle History Report and AutoCheck, Extension, or other topics). The form is in Spanish. Your request gets a number and we email you a link to follow it; if you have an account, you can also see it in your dashboard under Centro de ayuda.

Hours and response time

• Hours: Monday to Friday, 10:00 AM to 4:00 PM, Dominican Republic time.
• Response time (SLA): response within 1 business day. If you open your Ticket before 12:00 noon, we handle it that same business day; if you open it later, or on a weekend, on the next business day.

How to get faster help

When you open your ticket, include the case details:

• Your NIP (format CAM…).
• The vehicle's VIN and/or lot number.
• A clear description of the issue and supporting evidence (screenshots, payment references).

More resources

• Frequently asked questions in this documentation: FAQs.
• Full FAQs on the site: campobroker.com/faqs.
• How it works: campobroker.com/como-funciona.

Legal

Before operating, review the legal documents and the user's responsibilities.

Documents

• Terms and Conditions: campobroker.com/terminos-condiciones
• Privacy Policy: campobroker.com/politica-de-privacidad
• Refund Policy: campobroker.com/politica-de-reembolso

User responsibilities (summary)

• You decide and you bid. Campo Broker does not choose the vehicle or bid on your behalf; you take on responsibility for the bid and for meeting Copart/IAAI deadlines.
• Compliance at the destination. You are responsible for customs clearance, paying taxes, and complying with your country's import laws, working with your customs broker.
• Vehicle eligibility. Verify that the title, year, condition, and documentation are accepted in your country before bidding. See Glossary.
• Payments. Follow the payment flow indicated by Campo Broker; do not pay the auction directly. See Payment and Reconciliation.

Data privacy (summary)

• Your identity and address documents are stored privately and are not publicly accessible.
• Payments are processed through PayPal and Paddle (the latter acting as Merchant of Record for certain digital products); Campo Broker does not store your card details.
• To exercise your rights over your data or request its deletion, email [email protected] or open a ticket in the help center (category "Privacidad"; the form is in Spanish).

Independence from other brands

Campo Broker is an independent platform and is not affiliated with, associated with, sponsored by, or endorsed by Copart, Inc., Insurance Auto Auctions, Inc. (IAA/IAAI), Carfax, Inc., or Experian Information Solutions, Inc., or their related companies. These brand names are mentioned solely to descriptively identify the third-party auction platforms and the type of vehicle history report requested.

Glossary and Reference

Key terms for understanding the auctions, titles, and coverage.

Title types

Common terms

• VIN: vehicle identification number (17 characters).
• Lot (Lot #): the number identifying the vehicle within the auction.
• Buyer fee / auction fees: commissions charged by Copart/IAAI on the hammer price.
• Reserve price: the seller's minimum price (visible with CampoBrokerBot Premium).
• Buy It Now: an option to purchase immediately at a fixed price.
• Pre-Alert: payment reconciliation after winning a vehicle (see Payment and Reconciliation).
• Central Dispatch: the platform where transport/towing requests are posted.
• Pickup PIN / Gate Pass: a code or authorization to remove the vehicle from the yard.
• Window Sticker: the factory label showing equipment and origin (see Vehicle History Reports).
• DGA / DGII: customs and registration/plate authorities in the Dominican Republic (see Calculators).
• NIP: your personal identifier at Campo Brokers (format CAM…).

Geographic coverage

• Users: a range of countries, including Mexico, Guatemala, Honduras, the Dominican Republic, El Salvador, Puerto Rico, and the United States.
• Warehouses and export: routes focused on Latin America, the Caribbean, and Europe. Other destinations are confirmed case by case.