Privacy Policy

1. Data We Collect

We collect personal information that you voluntarily provide to us, including:

• Full Name
• Email
• Phone number
• Identification Card
• Physical Address
• Uploaded files (receipts, vehicle documents, etc.)
• IP Address and Browser Technical Data

2. Use of Information

We use the information we collect to:

• Verify identity and process service requests
• Manage Payments and Subscription Services
• Send confirmation emails and notifications
• Compliance with Legal Obligations
• Internal Statistics and Service Improvements

3. Data Sharing

We may share your information with third parties that are strictly necessary for the operation of our services, such as:

• PayPal (payment processing)
• Paddle.com Market Ltd. (payment processing and registered merchant / Merchant of Record (for certain digital products). Paddle's privacy policy also applies to these purchases.
• Google (analytics and reCAPTCHA)
• Meta Platforms, Inc. (advertising and tracking)
• Microsoft Clarity (Behavioral and User Experience Analytics)
• Zapier (internal automations)
• Platforms that are strictly necessary for us to provide our services

4. Safety

We implement administrative, technical, and physical security measures to protect your data against loss, misuse, or unauthorized access.

5. Your Rights

You may request access to, correction of, or deletion of your data by writing to [email protected].

6. Changes

We reserve the right to modify this policy. Any changes will be posted on this page. By using this site or the CampoBrokerBot extension, you agree to our Privacy Policy.

7. Browser extension CampoBrokerBot

CampoBrokerBot is a Google Chrome browser extension developed by CAMPO BROKER SRL that facilitates the management and tracking of vehicles on the Copart and IAAI auction platforms. This section provides a specific and detailed description of the data the extension collects, as well as how it uses, stores, shares, and protects that data.

7.1. Data Collected by the Extension

The extension collects only the data strictly necessary for its operation. Each category is detailed below:

a) Authentication information

• Session token issued by campobroker.com when logging in from the extension.
• User ID (numeric ID) associated with your Campo Broker account.

Purpose: Verify that you are an authorized user and link the extension's features to your account.

b) Auction session cookies

• Cookies del dominio copart.com, copart.ca e iaai.com que su navegador ya almacena cuando inicia sesión en esos sitios.

Purpose: To ensure the auction session is safely closed when the extension is disabled, uninstalled, or loses connection (“dead-man’s switch” security mechanism). Cookies are transmitted to the Campo Broker server solely for this protective purpose and are deleted from the server when the session closes successfully.

c) Browsing activity on auction sites

• URLs Visited exclusively dentro de los dominios copart.com, copart.ca, iaai.com y portal.auctionnow.iaai.com.
• Page titles and loading status of auction tabs.

Purpose: Determine which page of the auction you are on (search, lot details, bidding panel) to activate the corresponding feature (calculator, seller information, VIN complete, etc.). The extension NO It does not record or transmit your general browsing history outside of these auction domains.

d) Device identifier

• Browser fingerprint generated using the Fingerprint2 library. This fingerprint is an anonymous technical identifier based on browser characteristics (resolution, installed fonts, time zone) and does not contain personally identifiable information.

Purpose: Prevent the simultaneous use of the same account from multiple devices and detect unauthorized access.

e) Telemetry and diagnostics (with consent)

If telemetry is enabled (enabled by default; the user can disable it), the extension can collect:

• JavaScript errors and unhandled exceptions that occur within the extension.
• Error and warning console messages on auction pages.
• Registros de solicitudes de red (fetch/XHR) realizadas a iaai.com, copart.com y campobroker.com (URL, código de estado HTTP y tiempo de respuesta; no (the body of the response).
• Snapshots of the DOM (HTML structure) of specific sections of the auction pages to diagnose changes in the site's layout that may affect the extension.
• Extension version, approximate local storage usage, and service worker status.
• Screenshots of the visible tab (auction tabs only, compressed JPEG format) for diagnosing visual errors.
• List of other Chrome extensions installed in your browser that may interfere with the functionality or security of your auction account: ID, name, whether they are active, and whether they request permissions that we consider risky. No We do not collect your browsing history, settings, or any other data from those extensions.

Purpose: identify and correct errors, monitor compatibility with changes to auction sites, improve the extension's stability, and detect third-party extensions that may conflict with ours or compromise your account.

f) Local browser storage

• User preferences (language, telemetry consent, feature settings).
• Authentication status (whether you are logged in or not).
• Temporary cache of batch data that has been queried to improve performance.

Purpose: to save your preferences and avoid repeated requests to the server. This data is stored in your browser and are not transmitted except for those strictly necessary for the operation of the service.

7.2. How We Use Data

The data collected by the extension is used exclusively for:

• Authenticate the user and provide the subscribed features (rate calculator, seller information, VIN complete, bids, etc.).
• Protect the security of auction accounts by automatically logging users out.
• Diagnose and fix technical errors in the extension.
• Verify compliance with the service usage limits.

We do not use the data for advertising, user profiling, sale to third parties, or any purpose unrelated to the operation of the extension.

7.3. How We Store Data

• In your browser: preferencias, tokens de sesión y caché se almacenan en chrome.storage.local y chrome.storage.session. Estos datos permanecen en su dispositivo y se eliminan al desinstalar la extensión.
• On our servers: Telemetry data and session logs are stored on secure servers located in the United States and protected by encryption both in transit (HTTPS/TLS) and at rest. Telemetry data is retained for up to 90 days and then automatically deleted.

7.4. How We Share Data

The data collected by the extension is transmitted exclusively to:

• campobroker.com — our main server, used for authentication, processing features, and storing telemetry data.
• Google Maps API — used exclusively to calculate vehicle shipping distances. Only the origin and destination addresses for the shipment are transmitted; no personal data is transmitted.

We do not sell, rent, or share your information with third parties for advertising, marketing, or any other purpose unrelated to the operation of the extension.

7.5. Extension Permissions

The extension requests the following browser permissions, each of which is strictly necessary:

7.6. User Control

• Disable telemetry: You can disable the collection of diagnostic data at any time. Please contact [email protected] to request deactivation.
• Log out: When you log out from the extension, the authentication tokens and stored auction session cookies are deleted.
• Uninstall: al desinstalar la extensión, todos los datos almacenados localmente en chrome.storage se eliminan automáticamente por el navegador.
• Request removal: You can request the deletion of all your data stored on our servers by writing to [email protected].

7.7. Data Minimization

We apply the principle of data minimization: the extension collects only the data strictly necessary to provide the features described. We do not collect data for future use, we do not track your browsing activity outside of the auction sites, and we do not create behavioral profiles.