# Membership and Plans (Verified Access)

To **bid and buy** at Copart/IAAI you need to activate a plan. There are two plans — **Importer** and **Dealer** — and both require the **US$5 annual membership** plus a **refundable security deposit**.

## Plan comparison

| Item | Importer | Dealer |
|---|---|---|
| Annual membership | US$5 | US$5 |
| Security deposit (refundable) | US$400 | US$800 |
| Bid limit per vehicle | up to US$10,000 | up to US$20,000 |
| Assigned auction account | Yes | Yes |

> [!NOTE]
> The **deposit is not a payment toward a vehicle** or a penalty. It's a **refundable** operational backstop that covers the risk of operating with accounts and processes tied to auctions, payments, and vehicles won.

## What is the US$5 membership?

It's the annual fee that keeps your account active for the Importer or Dealer flows. It should not be confused with old registration fees, which **no longer exist**.

## Activating Verified Access (step by step)

Activation is done from your dashboard, in the **Verified Access** section:

1. **Choose your plan**: Importer (US$400, US$10,000 cap) or Dealer (US$800, US$20,000 cap).
2. **Upload your documents**: proof of identity and proof of address (legible images, usually JPG/PNG).
3. **Confirm your phone number and country**.
4. **Pay** the membership and deposit via **PayPal**.
5. Your application goes **under review**. Once the team approves it, the status changes to **active** and your **Verified Access badge** appears.

### Possible statuses

- **Pending review**: documents received, being validated.
- **Action required**: something is missing (for example, an illegible or expired document). You'll see the reason and be able to **resubmit** your documents.
- **Active**: your auction account is enabled.

## Upgrading from Importer to Dealer

If you already have Importer and want a higher limit, you can **upgrade to Dealer** by paying the difference in the deposit (an additional US$400) from the Verified Access section.

## Deposit refund

The deposit (US$400 or US$800) can be refunded when you **close your account**, as long as **there are no outstanding debts**: unpaid vehicles, fines, penalties, auction charges, pending services, or open cases.

- The refund goes to the **same payment method** you used.
- It usually takes **4 to 10 days** to process.
- To request it, email [ayuda@campobroker.com](mailto:ayuda@campobroker.com).

> [!IMPORTANT]
> Activating a plan **does not guarantee** that any given vehicle can be imported into your country. Before bidding, confirm the title, year, condition, and documentation with your customs broker. See [Glossary: title types](#glosario).